最近搜索
没有最近搜索
New and Open tickets over time
已回答
已于 2021年11月17日 发布
Zendesk Support has a default dashboard which shows the current number of Open and New tickets for my groups. I have been trying to find a way to show this value over time so I can monitor the overall workload on my teams during the day. Does anyone know how you can report on this value over time?
-1
1
1 条评论
ZZ Graeme Carmichael
Aaron
The closest solution is to use an Explore query to monitor the busiest times of the day.
Check out this example.
0