最近搜索

没有最近搜索

Chat rating doesn't work on the customized widget

image avatar

nao maeda

已于 2021年11月29日 发布

When the agent workspace is active, we can't use end-user's chat rating function after ending chat session on our Web-SDK-made widget. If using Web Widget (Classic), it works. Are there any ideas to solve it ?

0

1

1 条评论

日期
    image avatar

    Eric Nelson

    Zendesk Developer Advocacy

    Hey Nao,

    Unfortunately at this time we don't have a way to offer chat ratings via the Web SDK when agent workspace is enabled.  I'm going to touch base with product to see if they can give an idea where this is on the roadmap.  

    Thanks for your patience,

    0

    请先登录再写评论。

    找不到所需的内容？

    新建帖子