最近搜索


没有最近搜索

Ticket Redaction is unable to redact images or embedded links.

已回答


已于 2021年12月27日 发布

It would be great if Ticket Redaction could also remove images and embedded links.  


0

2

2 条评论

image avatar

Tipene Hughes

Zendesk Developer Advocacy

Hey Joseph Sibley!

Ticket redaction - including images and links - is available natively when using Agent Workspace. Here's a couple of links that go in to a bit more detail:

I hope this helps! Feel free to reach out with any questions.

Tipene

1


Hi Joseph Sibley,

Strac automatically detects and redacts images/documents that contain sensitive information like SSN, DL, Passport, Identity Documents, Credit Card, Bank Numbers, and more. You can check it out here: https://www.strac.io/integrations/zendesk

1


请先登录再写评论。

找不到所需的内容?

新建帖子