最近搜索


没有最近搜索

Support zip and tar file types for attachments in chat / messaging

已回答


已于 2022年3月01日 发布

Feature Request Summary: 

Please allow zip and tar files to be uploaded via the chat / messaging


Description/Use Cases: 

We are working with B2E customers and to support them we need to be able to receive zip and tar files.

Business impact of limitation or missing feature:

What's the point of using chat/messaging when you can't complete the request.

 


3

2

2 条评论

正式

image avatar

Sarah Darmawan

Zendesk Product Manager

Hi Daniel,

Unfortunately, there are no plans to support additional file types on Chat. It doesn't seem like Messaging would support the targeted file types

One workaround would be to use Support to send these file types - there are no limitations there.

We're committed to involving our users in building our product roadmap - we'll keep a lookout for similar requests in community posts.

0


It'd also be super important for our company to be able to send .zip files on messaging.

 

0


请先登录再写评论。

找不到所需的内容?

新建帖子