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Views for Org
已于 2022年5月16日 发布
Hello,
Problem - We have multiple people from the same organization creating tickets, however, a decision-maker for that org wants to see all the tickets created by their colleagues.
We have a view for that org. How to share the same view with someone from that org, so one person from that org able to see all the tickets in one place.
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2 条评论
Kyle Davis
Hi Gaurav,
When you are viewing the user's profile, do you have them set to "Can view tickets from user's org"?
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Lou
When creating a view, you set up permissions for "Choose which groups have access". Is the decision maker in the group?
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