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To differentiate between followers and CCs on triggers

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Sngular

已于 2022年9月15日 发布

Hello! In our Zendesk instance, we need to difference between Followers and CCs in our triggers. Currently, Followers and CCs have the same status on triggers. 

Thank you!

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    Dave Dyson

    Thanks for this feedback -- for the benefit of our product team, can you go into more detail about why they need to be distinguished?

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