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how to completely delete my account ?

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已于 2023年1月01日 发布

hey
I want to delete my account
the information in this post seems outdated
can you please explain how to delete my account ?

thanks


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image avatar

Marine

Zendesk Customer Care

Hi Shahar!
 
It looks like your account is on Trial. 
As stated in our document here - you can let your account expire. If no payment method was added during the trial period, the account is deleted 270 days after the trial expiration date.
If you wish to cancel your trial account before it expires or a payment method was added, please let me know.
 
Hope this clarifies!

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I would like to delete my account on one zendesk service. How can I do that?

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image avatar

Ronie Ranoy

Zendesk Customer Care

Hi ReRe,

You can cancel a specific product or the whole account from the Admin Center->Account->Billing->Subscription. You can follow the detailed steps from our article Cancelling products and accounts.

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