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Hide specific articles from Search

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Gaby Bitar

已于 2023年2月10日 发布

I would love to know if there is a way to hide specific articles from Search results and instant search either by using tags or anything else.

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    Growthdot

    Hi Gaby,

    You can make your article visible only to specific agents in Article settings. Also, there's an article https://support.zendesk.com/hc/en-us/articles/4408893875610-Can-I-restrict-access-to-articles-

     

    Hope it will help you.

     

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    Hein Terwindt

    Yes that would be great. This could be very useful for creating decision trees, or layers of knowledge where you want the user to first read the main article.
    Following.

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