最近搜索

没有最近搜索

Talk: IVR missing phone options (opt-out/in, callback)

已回答
image avatar

Lea Møller Baun

已于 2023年2月21日 发布

I am setting up an IVR system for our clients - but they want the Opt-out possibility and call back. This is not available to set up in the IVR system, so we have had to make a workaround from their current phone company where they use the IVR from their system and then it transfers the call to the three different departments. 

So they have to buy three numbers for it to work - will you at some point make it possible to add these options to the IVR? 

-1

1

1 条评论

日期

    正式

    image avatar

    Sean Chuang

    Zendesk Product Manager

    Hello,

    Thanks for your question. Please take a look at this article (and this) and see if it addresses your needs. If you need additional support, please raise a ticket with our support and we would be glad to assist further.

    Thanks,

    Sean

    0

    请先登录再写评论。

    找不到所需的内容？

    新建帖子