最近搜索


没有最近搜索

"Customer Health" Organization Metrics



已于 2023年3月21日 发布

We would like to apply a formula for "customer health" that includes a few ticket metrics (i.e. satisfaction, durations, etc.) and feed that back into an overall health metric; I thought about extracting this information somehow from Explore, but I understood there is no API nor plan to allow such integration.

Are there any plans or ideas on how we could incorporate such a thing, requiring a relationship between the Organization's object and explore metrics?

Just to add, we want to automate this for all of our Organizations since it's clear we can go one by one and update the score, but in our case we have thousands.


2

0

0 条评论

请先登录再写评论。

找不到所需的内容?

新建帖子