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Guide Article - How to show date and author only to Team Members

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Franca Meggiolaro

已于 2023年5月04日 发布

Hello,

please could anybody explain me how to update the template article_page.hbs so that the contents of class="article-author" (author name, last updated date, etc.) are visible only to staff members, not to external users?

Many thanks,

Franca

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    image avatar

    Zsa Trias

    Zendesk Customer Care

    Hello Franca,

    This seem to be possible thru JS customization. You can add the following lines on your script.js template:

    // Hide article-author div for non-agents
if (HelpCenter.user.role=="anonymous"){
$("div.article-author").hide();
}
if (HelpCenter.user.role=="end_user"){
$("div.article-author").hide();
}

    Please do note, the above code is provided without warranty or guarantee that it will continue to function as the product changes.

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    image avatar

    Franca Meggiolaro

    Hi Zsa,

    thank you for your precious help!

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