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Live chat - text formatting options
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已于 2023年5月04日 发布
Missing text-formatting and link-embedding options on messages in Zendesk live chat - is this a feature on the pipeline?
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已于 2023年5月04日 发布
Missing text-formatting and link-embedding options on messages in Zendesk live chat - is this a feature on the pipeline?
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Sarah Darmawan
Hello Tanya,
Unfortunately, rich text formatting is only supported on Messaging. There are no plans to support this on Chat.
Hope this helps!
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