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Filter option to show users that are consuming any Zendesk lic.
已于 2023年5月10日 发布
When in the Admin Console under the PEOPLE section on the TEAM MEMBERS tab
We need a filter based on users that consume any Zendesk lic.
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已于 2023年5月10日 发布
When in the Admin Console under the PEOPLE section on the TEAM MEMBERS tab
We need a filter based on users that consume any Zendesk lic.
0
2 条评论
Tess French
Hey Michael Cardamone,
Thank you for providing your feedback. We appreciate it. Happily, our team already has plans to introduce a filter that will allow you to view all team members who are using a licence. As soon as we have a solid idea of the release date, I will update you here.
- Tess
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Stephan Seyfarth
As a workaround one may just select all relevant roles, like "Admin", "Agent" ..and whatever role requesting a licence you got. Still it's not quite convenient if you would need it more often. Perhaps an "own filter"/"stored pre-select" option would do the trick ?
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