最近搜索

没有最近搜索

What happens to the Mobile SDK app once you delete its Setup Settings?

image avatar

Player Support Team

已于 2023年5月19日 发布

We have some Mobile SDK apps that perform different actions (e.g, creating Zendesk user identity, creating tickets etc). 

What happens when the setup settings get completely deleted (either on purpose or by mistake)?

- Does Zendesk have a backup that continues collecting some incoming data?
- Will we have to redeploy the app to the store with new credentials written from scratch, or is there a way to revert the changes?

Thanks!

0

1

1 条评论

日期
    image avatar

    Greg Katechis

    Zendesk Developer Advocacy

    Hi there! We do not back up any of your data, so once that is deleted, the integration will no longer function. I don't know the app store's processes for submission, so I can't speak to that, but I can say that you will need to generate new SDK settings and add those to your app. If that requires a redeploy, then yes you will need to do that.

    1

    请先登录再写评论。

    找不到所需的内容？

    新建帖子