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Display more than 10 columns in a view in Agent workspace
已于 2023年5月31日 发布
Once you add the basic system fields to make a view mean something there are not many spaces left to show custom fields, for which we have quite a few.
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已于 2023年5月31日 发布
Once you add the basic system fields to make a view mean something there are not many spaces left to show custom fields, for which we have quite a few.
4
5 条评论
Vinicius Henrique da Silva
Same problem here.
We should be able to add many columns as we want.
This also impacts the issuance of "quick reports"
2
Cristo Ortega
Same problem here
0
ASPOCK Admin
+1,Totally agree with above comment.Request zendesk to revisit this.
0
Daniel Mehren
I can only add to the others - restricting the possible columns is such a pain. Is there at least the possibility to export the tickets including all fields assigned to the respective ticket form?
0
Agnieszka Pyzik
Hi everyone,
This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.
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