最近搜索


没有最近搜索

Expand + Tone Shift - Product feedback



已于 2023年6月20日 发布

Placeholders in Expand
  1. Placeholder show in the editor rather than the actual detail, which means it cannot be sense checked before the ticket is submitted – this is not how macros work. Also the default {{ticket.requester.name}} is nonsensical (i.e. it would result in an email that starts “Dear Alan Gibbons,“. I cannot find an option to amend to the more appropriate {{ticket.requester.first_name}} which would give you “Dear Alan,“.
  2. In a similar vein {{agent.name}} results a blank upon submitting - {{current_user.first_name}} is what we use in all our macros
US spellings
honour, colour, apologise, jewellery & metre are just five examples of words that have been “corrected” to the US spelling by Expand, Make formal & Make friendly – all are quite common words that we use here - We have to change to English(UK) method

0

0

0 条评论

请先登录再写评论。

找不到所需的内容?

新建帖子