最近搜索


没有最近搜索

We want to route tickets to different ticket groups by their difficulty



已于 2023年7月20日 发布

When can this become a condition when creating a trigger? We really need this function


0

1

1 条评论

image avatar

Barry Neary

Zendesk Product Manager

Hi

Can you have a trigger with the priority system field as a condition and the action is to assign a group e.g. if priority=high then group = A?

0


请先登录再写评论。

找不到所需的内容?

新建帖子