最近搜索
没有最近搜索
Answer Bot pulling articles from wrong Help Centre
已回答
已于 2023年8月11日 发布
I have Brand A and Brand B
I've created an answer bot for Brand B but when I try to link an article only articles from Band A help center appear
0
1
最近搜索
没有最近搜索
已于 2023年8月11日 发布
I have Brand A and Brand B
I've created an answer bot for Brand B but when I try to link an article only articles from Band A help center appear
0
1 条评论
Hiedi Kysther
Hi Cristiano,
When you create your Messaging bot, please make sure you select the correct brand in your settings:
In your case, if you are only seeing articles from Brand A, I suspect the brand selected for your bot is Brand A instead of Brand B.
Hope this helps!
0