Just a disclaimer that these apps are only a result of a search I made and are not something Zendesk recommends. You must coordinate with the app developer to learn more about their products and offerings.
Unfortunately, I do not see any app that supports RPA and AI for chat in the Marketplace. I am not saying it does not exist but at the very least it is not listed in the Zendesk Marketplace.
4 条评论
Noly Maron Unson
Hi Engin,
I did a search in the Zendesk Marketplace and saw 3 third-party apps that may fit your needs.
AutomationEdge
Picky Assist
AI Customer Service
Just a disclaimer that these apps are only a result of a search I made and are not something Zendesk recommends. You must coordinate with the app developer to learn more about their products and offerings.
Hope this helps.
1
Engin EKEN
Thanks Noly.
I checked what you sent, it supports support.
But I want to use zendesk for chat.
1
Noly Maron Unson
Hi Engin,
Unfortunately, I do not see any app that supports RPA and AI for chat in the Marketplace. I am not saying it does not exist but at the very least it is not listed in the Zendesk Marketplace.
Thank you.
1
Cedric Mathias
Hey Engin
Why don't you try Kommunicate? They provide Zendesk Chat that uses Artificial Intelligence and RPA logic at the same time
Here is their link
Kommunicate.io
1