Notify agents of changes on a ticket using the Messaging updates bell icon via API

Hello!

I am building a client-side support app with ZafClient and React. From the app I make changes on tickets, like adding comments using client.invoke("ticket.sendMessage") for chat tickets.

Is there a way to notify the agents of these changes? Can I add "Messaging updates"(the bell icon in the top bar) via an API? Or add a notification on the ticket tab if it is inactive?

Thank you!