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WPspamAIbot1GPT attacking web forms

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已于 2023年9月15日 发布

Our company was experiencing an influx of spams everyday with our web forms for the past week.  Then it stopped for a few days and then we got this message:

You have too many spam.  WPspamAIbot1GPT defeating all captcha.  Maybe you can win when you pay bitcoin.

Then the next day, we started getting bombarded again.  it is really overwhelming for our support team.

We can't force all of our end-users to sign into our Knowledge Base to access support.

Are there any other suggestions?


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Paolo

Zendesk Engineering

Hi Alex,
 
You may follow the suggestion in this article to stop these spammers: How can I stop a spam attack coming from my contact form? For complete resources on how to prevent spam attacks, I highly recommend checking this one I was hit by a spam attack. What do I do now?
 
Best,
Paolo | Technical Support Engineer | Zendesk

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