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Agent didn't get Zendesk invite

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已于 2023年11月28日 发布

One of my staff members didn't receive the Zendesk email asking them to sign into Zendesk for the first time and create a log in. How do you get this email re-sent? 


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Cheeny Aban

Zendesk Customer Care

Hi Kate, 

You may resend the email verification by going to the Agent Profile>Primary Email>Resend Verification Email. Here's a screenshot for your reference. 


I hope that helps!

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