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Background ticket.saved does no run



已于 2023年12月19日 发布

Hi,

I am developing an app in the background but the ticket.saved event is not detected

I have tried like this:

client.on('app.registered', function appRegistered(e) {
     client.on('ticket.saved', function(data) {
      console.log("FIRE BACKGROUND") }
)})

//and this

client.on('ticket.saved', function(data) {
      console.log("FIRE BACKGROUND") 
})

 

 

 

 


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Christopher Kennedy

Zendesk Developer Advocacy

Hello,
 
I've created a ticket to work more closely with you on this issue.

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