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Add Sell Agent to Zendesk Widget
已于 2024年7月09日 发布
Currently in the Zendesk messaging widget, customers can be transferred to an agent. It would be great to have the ability to transfer to a “Sell Agent” in the case where a member of our sales team should be interacting with the customer. We do chat for both support and sales-related issues and would love to route to the appropriate team.
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2 条评论
Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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Naina Mathur
Hi Jeremy ,
Thank you so much for taking the time to provide us with your feedback here. I understand the request however at this time we are not able to commit to prioritizing this feedback. We are going to leave this post open for comment to allow others to provide their feedback, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. Thank you again for your feedback and for being a valuable customer with Zendesk.
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