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For how much time the customer didn't respond to the agent?
已于 2024年9月08日 发布
I am trying to create a Report to be able to detect for how long the customer didn't respond after agent's response for open and pending tickets
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已于 2024年9月08日 发布
I am trying to create a Report to be able to detect for how long the customer didn't respond after agent's response for open and pending tickets
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