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Saved Searches
Zendesk Luminary
已于 2024年9月23日 发布
I was excited to try out the saved searches feature that was released today and almost emailed my team before I even tried it. Glad I tried it first. I'm not seeing everything that's supposed to be there. Per the article, the screen should look like this, with both a “Saved searches” and “Actions” menu.
Below is what my screen looks like. It does not have either menu even after clearing browser cache and trying both Firefox and Chrome.
The search option shows this:
Anyone else having an issue with the new feature?
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Sam
Hi Ben Wilcox !
My guess is that it has not reached your tenant yet. Rollouts are through Oct. 4. I'd reach out to your rep and ask if they have done it for your Zendesk instance yet!
-Sam
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Colleen Hall
Hi Ben Wilcox , this feature is in the process of rolling. The roll out will complete on October 4, 2024 so you should have access soon! Please see our announcements section for more information.
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