最近搜索


没有最近搜索

Download recording from inbound call



已于 2025年2月11日 发布

I'm trying to download a recording using the API. Support provided this link for downloading the recording, but it looks like it only supports DELETE and not GET. I tried to use a get and getting 

{
   "error": "InvalidEndpoint",
   "description": "Not found"
}

 

I would like to be able to download individual call ID recordings from the API but have not been able to find an API to support request. Does anyone know how to accomplish this with the API? 

 


0

1

1 条评论

image avatar

Greg Katechis

Zendesk Developer Advocacy

Hey Ron, sorry about that, looks like they gave you the wrong link. To get the URL of a recording, you actually need to use the List Comments endpoint (and the corresponding ticket ID of the call) and retrieve the URL from the `recording_url` property that will be returned.

0


请先登录再写评论。

找不到所需的内容?

新建帖子