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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).


A huge blind spot in my org's Zendesk Data is the amount of time agents are spending merging tickets. It appears that th...

已于 2022年7月14日 发布 · Crawford Philleo

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I have had a support ticket with Zendesk (#12095702) about using the help center API's in a ZAF app, and was encouraged ...

已于 2024年1月02日 发布 · Jens Herlevsen

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The Zendesk <-> Jira DC connector does not currently have any logging. In order to get early indication of a prob...

已于 2023年3月27日 发布 · Brett Connor

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Both, Jira and Zendesk are powerful tools.  But... since Jira is becoming very expensive and is giving up on Jira Serve...

已于 2022年4月03日 发布 · Jacek Wizmur

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Feature Request Summary:  When using JWT to sign in a user from our system into our Zendesk instance, passing the organ...

已于 2022年6月03日 发布 · Mike

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Currently i have built a custom shipping solution directly in zendesk. Id want to have the option of passing an email to...

已于 2024年3月22日 发布 · Parth Patel

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Hi there, We use the proactive tickets Zendesk app and were wondering if there were any planned updates to be able to su...

已于 2024年1月19日 发布 · David Kristofor Kingsbury

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Hey Team,We wanted to bring this to attention that Salesforce app in Zendesk doesn't support Account Hierarchy Lookup. w...

已于 2024年1月19日 发布 · Garima Hans

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Hi   At the moment, there is no way to update an end-user phone number in Zendesk support in a way it can be used by t...

已于 2023年6月08日 发布 · Yoram

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Feature Request Summary:  When using the Answer Bot API, we should have the option to submit a resolution against a spe...

已于 2022年5月11日 发布 · Dan Cooper

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