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Feedback - Ticketing system (Support)

Share your feedback, ideas and experiences related to the use of our ticketing system (Support).


Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guid...

已于 2024年12月04日 发布 · Chaitali Pathak

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Dear Customers,   We are excited to launch our latest version of the updated product tray!   For ease of collecting  fee...

已于 2025年1月17日 发布 · Shawna James

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Hello Zendesk Community! As a Product Manager at Zendesk, I’m pleased to inform you that we're actively exploring new w...

已于 2023年11月21日 发布 · Mo Rizvi

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Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our products better than ...

已于 2023年9月29日 发布 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

已于 2023年9月29日 发布 · Shawna James

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Sharing some feedback (that at least one of my colleagues has agreed with when I asked her for help): The “save as New” ...

已于 2025年3月07日 发布 · Lara George

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As we have customers where we need to have specific location of product and other needed information serve the customer ...

已于 2025年3月07日 发布 · Nicolai R.

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Description: We propose the addition of advanced task and checklist management features within Zendesk to streamline our...

已于 2025年3月06日 发布 · Scott Tynan

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We found that the ticket summary is accurate. To facilitate data analysis later, we hope that when a ticket is closed, t...

已于 2025年3月06日 发布 · Pan Pan

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Hi all, We occasionally have issues with our organization/user mapping due to us using the Salesforce integration. In s...

已于 2023年10月04日 发布 · Alastair Adams (US)

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