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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Tickets created via the Messaging chat widget are missing crucial contextual information like user email address
      We are facing an issue with the tickets created via the Messaging Web SDK, here is a summary of the issue with tickets m...

      已于 2024年12月04日 发布 · Henderson Pinto

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      Build error while integrating with iOS native project on a React Native application
      Hi everyone. Hope you're doing well. :) As Zendesk doesn't have React Native support yet, we've been trying to integrate...

      已于 2025年2月20日 发布 · Rodrigo Borges Soares

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      Failed to decode JWT
      已回答
      Hi you guys, I took the steps according to the documentation to enable authenticated visitors for messaging with Zendes...

      已于 2022年6月02日 发布 · Toan Nguyen

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      iOS SDK Swift 5.7.1 support
      Hi,I'm trying to use the ZendeskSDKMessaging in Xcode 14.1 which swift version is 5.7.1 and I'm getting this error in Ze...

      已于 2022年12月07日 发布 · Marcos Alba Soler

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      Issue with "Ask HR" Form Popup in Zendesk Portal for English Language
      I’m facing an issue with the "Ask HR" form popup in the Zendesk portal and need some insights. Issue Description:For a s...

      已于 2025年2月20日 发布 · Anannyashree Sharma

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      Use IOS SDK access messaging cannot display pictures or videos
      We have connected to the IOS SDK, but the pictures cannot be displayed normally. Android is normal. When I click on the ...

      已于 2025年2月20日 发布 · Joker

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      Push Notification Support for Zendesk Web Chat in a Capacitor-Based Mobile App
      Hi,   We are integrating Zendesk Chat into our mobile app, which is built as a web app wrapped in a Capacitor shell. In ...

      已于 2025年2月19日 发布 · ajanth.kathirkamu

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      Messaging widget not logging user in with valid JWT?
      I have the messaging widget configured with the login callback that provides it with a JWT. The JWT is valid: I can see ...

      已于 2025年2月10日 发布 · David Gilman

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      Mobile SDK document needs to make it clear that `user_token` endpoint must be url-form-encoded
        Working off of this document:   https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/workin...

      已于 2025年2月06日 发布 · Neil Murphy

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      Apple Push Notification service server certificate update
      Apple just announced that The Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs ...

      已于 2025年2月07日 发布 · Zac Ji

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