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Feedback - Mobile Apps

Share your feedback, ideas and experiences related to the use of Support, Sell or Chat Android and iOS mobile applications.


I'm going to suggest a feature that's a little difficult to explain, but it's simple in working. Intercom has this as a ...

已于 2022年10月26日 发布 · Kat

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Hey folks,  I'm from the Mobile Product team here in Zendesk and wanted to get some insights from you as to how and whe...

已于 2022年4月07日 发布 · Will Poon

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Quite disappointed with app. We are using multiple social media channels to receive customer messages. The app does not ...

已于 2022年1月25日 发布 · AlMoahal AlHadith Co

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Hi Team,  We were upgrading the Android SDK for Zendesk Chat/Support to the latest versions. While migration we noticed...

已于 2022年7月18日 发布 · Swapnil

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When a new ticket notification is received on my mobile I click on the ticket notification message from my Android not...

已于 2022年8月23日 发布 · Tamil Kumaran

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A client of ours (1 Agent only) is often on the road and thus, is forced to use the mobile apps almost 50%.  However, t...

已于 2023年4月11日 发布 · Phil I

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Hi, There is a bug in the Sell iPhone app. The scenario which triggers the app to crash is when the the "source " fiel...

已于 2022年12月01日 发布 · Roland Hill

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Hello!As a background, we have Zendesk Chat integrated into our native app products via the Mobile SDK Channel. We also ...

已于 2022年6月29日 发布 · James

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Most of our agents use the iPhone app on the road and require to see tickets that they are following but no longer assig...

已于 2022年1月14日 发布 · Joshua Newell

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I would like to be able to see which organization (company) opened the ticket. At the moment in the mobile app I only se...

已于 2022年5月10日 发布 · Branca Martins Di Buono

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