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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Help making changes to the Zendesk System
      已回答
      Hi, Wondering if someone can help me and provide me with some key details to guide me on the right track for making the...

      已于 2023年7月05日 发布 · Luca Hartshorn

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      Comment

      How many authenticated visitors are allowed in Suite Growth and professional(not asking aboutagent)
      已回答
      We have our FAQs/Help page for our website that we would like to move to Zendesk. And only our platfrom users should be ...

      已于 2023年6月23日 发布 · Hunny Sharma

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      Assigning SSO options specific to organization
      已回答
      Hello I have multiple organizations and each of the organization has their own Identity Provider. Therefore I have setup...

      已于 2023年6月14日 发布 · abhishek sen

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      Duplicate Entire Zendesk Setup
      已回答
      Hello! My name is Patrick, owner of an eCommerce Customer Agency. Whenever I have new clients who are not Zendesk users...

      已于 2023年5月23日 发布 · Patrick Argao

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      Need assistance with Zendesk Suite integration
      已回答
      Hi Zendesk Community! I hope this message finds you well. I recently started using Zendesk Suite for my business and I'...

      已于 2023年5月25日 发布 · Bizistech

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      Security Configuration Settings - TLS 1.2
      已回答
      Can anyone advise where within the Zendesk Admin Center I can find the configuration showing the enforcement of TLS 1.2 ...

      已于 2023年6月28日 发布 · Rhonda Ward

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      Can we add 2 host names under same subdomain?
      已回答
      Hi!I am looking to add 2 host names that can be added under the same subdomain.

      已于 2023年6月12日 发布 · Venkat

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      Are webhooks included when spinning up a new sandbox?
      已回答
      I need to spin up a new sandbox for testing. We currently have 5 webhooks active in the sandbox, and I'd like to add the...

      已于 2023年5月16日 发布 · mfg

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      Comment

      Multi Brand Host Mapping
      已回答
      Hello- can I please confirm it is possible to have unique hosts mapped for each brand in a single multi-brand Zendesk te...

      已于 2023年5月09日 发布 · Paul McCabe

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      pop up to log into zendesk repeatedly
      已回答
      For the last week or so, after our agents are logged into zendesk , we continously get pop ups to log in again when ever...

      已于 2023年5月04日 发布 · Michelle Jacob

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