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Q&A - Talk and text
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Hi there! We're new to Zendesk and are in the process of rolling out Zendesk Enterprise to our team. I'm trying to figur...
已于 2022年10月14日 发布 · John Burke
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1
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I would like to add a post call survey for my agents once an inbound call ends. Are there any reference articles for how...
已于 2022年9月22日 发布 · Marques Burgess
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1
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Hi There, we are a relatively small organisation and I am the admin and fulfil team leader responsibilities for Zendesk....
已于 2022年9月14日 发布 · Rachel Martin
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1
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Hi there, we use Zendesk Talk only in offline modus, meaning we only make outgoing calls to customers, but don't offer ...
已于 2022年9月08日 发布 · mokebo Operations
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7
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We are looking to create a form type that would automatically assign calls to a form named "external call" and for messa...
已于 2022年8月30日 发布 · Jacquelyn Redington
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3
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Hi, we have the issue that we have multiple lines, so when an agent is making outbound calls and they want to ring the ...
已于 2022年8月23日 发布 · Catriona Jamieson
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Hi everyone!Just seems as the frustration in the quality of our calls never ends! It would be spectacular to connect wi...
已于 2022年8月04日 发布 · Nikki Mier
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1
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I would like to check if Zendesk allows merchants to record the basic information of our business such as store informat...
已于 2022年8月02日 发布 · Sangi Mok
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4
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I'm working through a Zendesk implementation at my company. We already have a RingCentral implementation, primarily used...
已于 2022年8月02日 发布 · Doug Brown
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Yesterday, it became clear to us that we could not receive customers’ phone calls in the Zendesk Mobile App. Only the ch...
已于 2022年7月29日 发布 · David Joris Groenen
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1
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