最近搜索


没有最近搜索

Q&A - Users, groups, and organizations

Ask your questions, engage in discussion, and find solutions related to agents, end users, and custom roles.


How would I export a list of all end users in my instance? I don't seem to have access to create a list even though I'm...

已于 2021年5月26日 发布 · Laura Inostroza

9

关注者

0

投票

11

评论


Morning folks! We are running on the Enterprise Plan, and my company has A LOT of organizations, most because we use a ...

已于 2021年6月24日 发布 · Pedro Farias

2

关注者

1

投票

2

评论


Hi all! I searched the interwebs but could not find anything about this, so you are my last resort. The question at hand...

已于 2021年6月17日 发布 · Jonathan Ruh

2

关注者

1

投票

1

Comment


Is there any chance we could see conditional fields implemented for users and orgs? As an admin, I'd love to be able to...

已于 2021年6月10日 发布 · Casey Moore

4

关注者

1

投票

1

Comment


Hi - we are just onboarding ZD and trying to figure out our groups. Can anyone share any tips on how you have managed gr...

已于 2021年5月28日 发布 · Sonja Stojanovski

3

关注者

1

投票

2

评论


We're using Enterprise. Certain Guide articles are viewable only by internal users, as set by the "Visible to" drop-down...

已于 2021年5月24日 发布 · Tom Richards

2

关注者

1

投票

4

评论


I have a user within a customer organization who has one incident logged against his account.  He is no longer authorize...

已于 2021年5月14日 发布 · TEDS Inc.

3

关注者

0

投票

1

Comment


Hi,  Would it be possible to extract a batch of customer emails on a document (excel/svg/txt) to be able to run some an...

已于 2021年5月07日 发布 · Liza

3

关注者

1

投票

5

评论


I work with a company that has sales agents who need to respond individually to tickets. All tickets should go to the co...

已于 2021年5月06日 发布 · Janet McMonagle

3

关注者

0

投票

8

评论


I am puzzled as a supervisor to see an act like this created by an agent but I need proof. The company I work for does n...

已于 2021年5月05日 发布 · Kasey

5

关注者

0

投票

3

评论