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Q&A - Workforce management
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Hello, We are a small company expanding additional departments into using Zendesk. A new department we want to add has ...
已于 2022年6月07日 发布 · James
2
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1
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Hi all! Looking for an automated solution for removing employees. We often have general support agents terminated in o...
已于 2021年11月16日 发布 · Danielle
4
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1
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1
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I just wonder how could this be achieved. Agent to be able give themselves feedback how they feel the ticket was solved....
已于 2021年11月11日 发布 · Permanently deleted user
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I'm creating a training pack for our Light Agents, and I'm looking for training videos or a comprehensive training pack ...
已于 2021年11月09日 发布 · Silo Support
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6
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2
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Having a bit of a hard-to-explain issue here. We have about 115 agents spread across 30 groups. Often those agents are...
已于 2021年7月27日 发布 · William Bray
2
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