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Feedback - Zendesk WFM

Share your feedback, ideas and experiences related to the use of the scheduling, forecasting, reporting and everything else related to our workforce management product.


We would like to have a feature where we could restrict amount of hours agent is assigned to one tasks. This is most rel...

已于 2024年10月24日 发布 · Romil Svaikovskij

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

已于 2024年10月22日 发布 · Alejandro Cerdas

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Hi, Please give a quick overview of your product feature request or feedback and note who in your org is affected by thi...

已于 2024年10月14日 发布 · Evelyn De Guzman

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TITLE: Blocking of filing Time OFF on certain dates  Please give a quick overview of your product feature request or fee...

已于 2024年10月04日 发布 · Renz Belardo

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We use a multi-select field to track specific issues. Many of our tickets can have more than one issue or subject and I ...

已于 2024年10月01日 发布 · Joshua Bentley

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We provide our agents schedules on a 2 month rolling basis however Tymeshift schedules page only has a weekly view and G...

已于 2024年9月13日 发布 · Rob Wright

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

已于 2024年9月11日 发布 · Monica

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It would be very helpful if Zendesk WFM would specify in which rows are the errors to be found when a schedule upload fa...

已于 2024年9月03日 发布 · Vincenzo Vampo

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

已于 2024年8月22日 发布 · Monica

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

已于 2024年8月22日 发布 · Monica

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