最近搜索
没有最近搜索

Christopher Kennedy
已加入2021年4月14日
·
最后活动2025年2月26日
Zendesk Developer Advocacy
关注
0
关注者
3
活动总数
806
投票
0
订阅
339
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Christopher Kennedy
Christopher Kennedy 进行了评论,
0
关注者
0
投票
0
评论
Christopher Kennedy 进行了评论,
社区评论 Developer - Zendesk SDKs
Hi Yuri,
Can you share a general overview of how you intend users to interact with Zendesk in your app? Are you looking to display Help Center content to users?
Can you share a general overview of how you intend users to interact with Zendesk in your app? Are you looking to display Help Center content to users?
查看评论 · 已于 2025年2月26日 发布 · Christopher Kennedy
0
关注者
0
投票
0
评论
Christopher Kennedy 进行了评论,
社区评论 Developer - Zendesk APIs
Hi Mauricio,
Thanks for the context. The plan level is an issue here for sure. Custom business rules are not available on the Legacy Support Essential plan. I recommend a plan upgrade to take advantage of this feature set.
Thanks for the context. The plan level is an issue here for sure. Custom business rules are not available on the Legacy Support Essential plan. I recommend a plan upgrade to take advantage of this feature set.
查看评论 · 已于 2025年2月13日 发布 · Christopher Kennedy
0
关注者
0
投票
0
评论
Christopher Kennedy 进行了评论,
0
关注者
0
投票
0
评论
Christopher Kennedy 进行了评论,
社区评论 Developer - Zendesk SDKs
Hi Suman,
Can you share some more context:
Can you share some more context:
- Are you building a server-side Zendesk app? Or client-side app?
- How are you including MSAL? And how are you detecting that it's failing to initialize?
查看评论 · 已于 2024年12月20日 发布 · Christopher Kennedy
0
关注者
0
投票
0
评论
Christopher Kennedy 进行了评论,
0
关注者
0
投票
0
评论
Christopher Kennedy 进行了评论,
社区评论 Developer - Zendesk Apps Framework (ZAF)
Hi Mario,
You can actually include HTML links in the value when using
You can actually include HTML links in the value when using
ticket.editor.insert
. However, whether or not it is supported depends on the ticket channel. Live channels like chat and messaging do not support rich text replies, while other channels (web form, email, etc) do. That's really what accounts for the discrepancy in behavior that you're seeing. You can always use the ticket.editor.capabilities object to check whether the current channel supports rich text before performing the insert.查看评论 · 已于 2024年12月18日 发布 · Christopher Kennedy
0
关注者
0
投票
0
评论