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Jack Schuknecht

已加入2021年4月16日

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最后活动2021年11月10日

Zendesk Customer Care

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的最新活动 Jack Schuknecht

Jack Schuknecht 进行了评论,

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Hi Paul,
 
Could you please provide us with your Zendesk subdomain so we can confirm which account you're asking about? If you're not sure what your subdomain is, have a look at the URL you use to access Zendesk. For example, in companyname.zendesk.com, 'companyname' is the subdomain. You can also use our login reminder tool -- just enter your email and you'll be emailed your Zendesk address.
 
If you are not a current Zendesk customer, you might be trying to reach someone who uses our software to provide support. We make software that companies use to give their customers a way to contact them for support, but we don't actually provide support for their product.
 
Once we receive your reply, one of our agents will be happy to look into your request as soon as possible.

查看评论 · 已于 2021年11月10日 发布 · Jack Schuknecht

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Jack Schuknecht 进行了评论,

社区评论 Feedback - Chat and Messaging (Chat)

Hey jamestowndistributors,

I'm happy to say this is actually something we already have an EAP going for and you can learn more in the link below!

What is the Focus Mode EAP

Please let us know if you have additional questions and we'll be happy to assist further if needed!

Respectfully,

Jack

查看评论 · 已于 2021年2月24日 发布 · Jack Schuknecht

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