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Shai Sy Dimayuga
已加入2021年4月16日
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最后活动2022年3月23日
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Shai Sy Dimayuga 进行了评论,
When purchasing a subscription for Zendesk, you can choose to set your billing schedule either to monthly or annually billing cycle. For more information on billing and payments, you may refer to Billing FAQs.
Cheers!
查看评论 · 已于 2022年3月23日 发布 · Shai Sy Dimayuga
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Shai Sy Dimayuga 进行了评论,
Hi Ibrahim,
There could be several reason as to why Answer Bot may not be suggesting articles. We'd love to check on this further so a separate ticket will be created on your behalf where we can continue look into your given scenarios.
Cheers!
查看评论 · 已于 2021年6月29日 发布 · Shai Sy Dimayuga
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Shai Sy Dimayuga 进行了评论,
Hi Vladimir,
We may need to look into this further so a separate ticket will be created on your behalf where we can continue to look into the this.
Cheers!
查看评论 · 已于 2021年6月28日 发布 · Shai Sy Dimayuga
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Shai Sy Dimayuga 进行了评论,
Hi Emily!
At this time, Answer Bot Flow Builder reporting is still in progress and something that our product team is actively working on. For any new product updates, you may refer to: Zendesk Updates.
Cheers!
查看评论 · 已于 2021年6月28日 发布 · Shai Sy Dimayuga
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Shai Sy Dimayuga 进行了评论,
HI Kristen!
At this time, it is not possible within the native functionality of our platform to have users click on a “mailto” link which allows them to open their email program instead of clicking the “Submit” button to submit a ticket on a web form.
However, since you are using a custom form, you can customize it thru custom coding. Found this 3rd party link for reference. :)
Shaianne Sy Dimayuga | Customer Advocate
查看评论 · 已于 2021年3月17日 发布 · Shai Sy Dimayuga
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Shai Sy Dimayuga 进行了评论,
Hi Francois S,
A ticket has been created on your behalf and someone from our Support Team will contact you back regarding this via email.
Cheers!
查看评论 · 已于 2021年3月16日 发布 · Shai Sy Dimayuga
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