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David Bjorgen

已加入2021年4月15日

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最后活动2025年2月28日

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的最新活动 David Bjorgen

David Bjorgen 进行了评论,

社区评论 Q&A - Help center and community

Support Admin, you can always remove the element from the DOM if you're concerned with users gathering data from the HTML.

 

Something like this:

const $element = $(this);

$element.remove(); // Remove element if conditions are not met

查看评论 · 已于 2025年2月28日 发布 · David Bjorgen

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David Bjorgen 创建了一个帖子,

帖子Zendesk EAP - New Article Editor in Guide

Table captions are added to the top of the table by default. Why is there’s no way to move the caption of the table to the bottom outside of changing the CSS of the caption to caption-side: bottom?

已于 2024年10月02日 发布 · David Bjorgen

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David Bjorgen 创建了一个帖子,

帖子Zendesk EAP - New Article Editor in Guide

Tables added through the WYSIWYG editor have default styles, including table and cell borders. Because these styles are added inline, they overwrite any theme styles set in the CSS. Perhaps there needs to be an option to add an unstyled table, which would allow the theme CSS to do its job. Or better yet, allow users to create custom styles that would match their theme, even enabling a default custom style to be applied to all new tables.

已于 2024年10月02日 发布 · David Bjorgen

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David Bjorgen 创建了一个帖子,

帖子Zendesk EAP - New Article Editor in Guide

We now have the ability to add a

to tables using the editor, but where is the feature for images? After all, they're both wrapped in
elements.

已于 2024年10月02日 发布 · David Bjorgen

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David Bjorgen 创建了一个帖子,

帖子Zendesk EAP - New Article Editor in Guide

Copy and pasting text from websites or documents retains the formatting and styling, which is undesirable. Is there a way to paste text as unformatted, or remove the formatting using the toolbar?

已于 2024年10月02日 发布 · David Bjorgen

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David Bjorgen 创建了一个帖子,

帖子Zendesk EAP - New Article Editor in Guide

We currently use a combination of

 and  tags to display code in our Help Centers. We embed the  tags within 
 tags, but the new editor is identifying it as a code block and stripping out any internal tags from within the 
 tags.

已于 2024年10月02日 发布 · David Bjorgen

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David Bjorgen 进行了评论,

社区评论Zendesk EAP - New Article Editor in Guide

Agreed. This would be a great use of HTML blocks, especially if they weren't linked by default.

查看评论 · 已于 2024年10月02日 发布 · David Bjorgen

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David Bjorgen 进行了评论,

评论Using themes and customizing your Help Center

Oleksandr Nebylytsia you'll need to navigate to the “Security” section in your Guide settings and make sure the “Display unsafe content” option is checked.

查看评论 · 已于 2024年9月23日 发布 · David Bjorgen

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David Bjorgen 进行了评论,

评论End-user guide for Help Center

Michael Lorch I'm assuming it has something to do with article permissions. You wouldn't want the AI to suggest an answer to the wrong user segment.

查看评论 · 已于 2024年9月05日 发布 · David Bjorgen

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David Bjorgen 进行了评论,

评论End-user guide for Help Center

I hope the final product allows greater customization when it comes to styling.

查看评论 · 已于 2024年9月05日 发布 · David Bjorgen

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