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Danny Cohen

已加入2021年4月15日

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最后活动2021年10月27日

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的最新活动 Danny Cohen

Danny Cohen 创建了一个帖子,

帖子 Feedback - Help Center (Guide)

User story: customer needs to be able to click on a phone number displayed on our article to quickly call for support

repro of error: content team creates hyperlink in article editor with the "tel:####" link and publishes it. User goes to the article and clicking the number does nothing 

click to call works for links that are hard coded in the HTML of pages but not in {{article.body}} content. 

已于 2020年12月11日 发布 · Danny Cohen

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Danny Cohen 进行了评论,

社区评论 Feedback - Ticketing system (Support)

+1 For this feature. It's not practical to add agents into many groups when we want to restrict the tickets that need to be restricted and worked by only one group. 

@... for visibility. 

查看评论 · 已于 2020年6月30日 发布 · Danny Cohen

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Danny Cohen 进行了评论,

社区评论 Q&A - Help center and community

Thanks for the help everyone! I was able to manually find all the strings in all the languages enabled using the inspect tool in Chrome. 

I was just hoping that there was a key for this phrase in the t (translation) helper for the Help Center. 

查看评论 · 已于 2019年4月02日 发布 · Danny Cohen

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Danny Cohen 进行了评论,

社区评论 Q&A - Help center and community

@vladan, quick question: 

Do you know if the ".notification-text" is localized? Or does it change when the HC language is changed?  

We have a script with this logic to determine if we should show a section: 

We're noticing that this section is not appearing in our help centers when different languages are set, but only when english is set. 

查看评论 · 已于 2019年4月01日 发布 · Danny Cohen

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