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Dirk Laudien
已加入2021年4月15日
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最后活动2021年10月27日
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的最新活动 Dirk Laudien
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社区评论 Feedback - Ticketing system (Support)
Its unbelievable any issue I searched for end up in an large queue of requester and in between you see " that the user requests are important and the the link the PM to this" but at the end nothing happens. I never saw a request comes reality. Even this is a low brainer as all other systemfields can be searched for only "subject" is missing but I guess the most important as this is the easiest field to let Agents and endusers know what is ment.
Do you use Zendesk for your own Support and Views?
Please after 9years this should work ..........
查看评论 · 已于 2021年10月27日 发布 · Dirk Laudien
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