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Marty Kofsky
已加入2021年4月15日
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最后活动2025年2月11日
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的最新活动 Marty Kofsky
Marty Kofsky 进行了评论，
社区评论 Feedback - Ticketing system (Support)
- Display all of the tags. There is a limit of 2 tags displayed per organization--there's space to put "+1 more" but not to list the one additional tag?
- I have additional organization fields which are more important to me than "Created at" and "Last Updated". Let me chose which fields are displayed.
- Let me change (and keep set) a sort order. The default sort order is not useful to me.
- Add easier-to-use filtering.
Marty
查看评论 · 已于 2022年3月17日 发布 · Marty Kofsky
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Marty Kofsky 创建了一个帖子，
帖子 Feedback - Reporting and analytics (Explore)
It appears the built-in User Notes field is not reportable in Explore. My users have been adding notes to that field as they've been working on tickets in Support, and now I'd like to be able to report on that data for others to consume either in a Dashboard or exported, but it is not reportable.
Thanks,
Marty
已于 2021年10月13日 发布 · Marty Kofsky
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