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Matt Carrington's Avatar

Matt Carrington

已加入2021年4月15日

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最后活动2021年10月22日

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的最新活动 Matt Carrington

Matt Carrington 进行了评论，

社区评论 Feedback - Ticketing system (Support)
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Yes I agree.  We have just moved to ZenDesk Workspaces and immediate feedback is that its very time consuming having to scroll to the bottom of the page.
Is there any update on this?

查看评论 · 已于 2020年8月18日 发布 · Matt Carrington

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Matt Carrington 进行了评论，

社区评论 Feedback - Voice (Talk)
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I agree with the above, this is a real issue for many customers and it would be good to know that its being investigated at least.

查看评论 · 已于 2020年1月30日 发布 · Matt Carrington

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Matt Carrington 进行了评论，

社区评论 Feedback - Voice (Talk)
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I agree, this is a significant stumbling block for using ZenDesk Talk.  Our agents are having to wait on the phone for considerable amount of time for the transfer to be answered and this is wasting the agents time.

ZenDesk, can this please be added to your Dev Roadmap!!

查看评论 · 已于 2019年12月13日 发布 · Matt Carrington

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