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Michael Guldan
已加入2021年4月15日
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最后活动2022年2月14日
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的最新活动 Michael Guldan
Michael Guldan 创建了一个帖子，
帖子 Q&A - Objects, workspaces, and rules
Hi, I need a view in order to pull all the open and closed tickets for our space.
Blanking out all of the rules doesn't give me a view of all tickets because Zendesk adds a rule. Specifically I get this message:
'Status less than solved' has been added as a hidden rule because at least one of the following ticket properties are required in the ALL conditions section:
- Status, Type, Group, Assignee, or Requester
Is there any way to view all open and closed tickets or am I just going to have to go to API and dump into a spreadsheet?
已于 2019年10月15日 发布 · Michael Guldan
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