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Dan Rodriguez

已加入2021年4月15日

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最后活动2021年10月27日

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的最新活动 Dan Rodriguez

Dan Rodriguez 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Yeah I gotta say that's not a great workaround.  The text is not searchable.  It won't necessarily look great on the email client if their email window isn't the right size.  It's unfortunate that we need to look into these types of workarounds for something as basic as this.

查看评论 · 已于 2019年12月13日 发布 · Dan Rodriguez

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社区评论 Feedback - Ticketing system (Support)

Hoping that this feature is considered for addition.

查看评论 · 已于 2019年6月26日 发布 · Dan Rodriguez

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Dan Rodriguez 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I think if Zendesk can take a step back and really analyze the situation, they'll realize that Scott is pretty much on point with this.  And I think it's almost understandable that this can happen to a software company without, but there comes a time that the reality is presented and then a conscious decision is made as to what type of company you want to be and what type of solution you want to offer.  I hope that the new Zendesk team members that are interacting with the customer base have enough pull to ensure that a fair amount of resources are dedicated to these issues.

查看评论 · 已于 2017年12月06日 发布 · Dan Rodriguez

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社区评论 Feedback - Ticketing system (Support)

Not sure what else needs to be said about this.  It seems fairly obvious.  Surprising and disappointing that it has been ignored despite so many requests and the seemingly obvious need for this functionality.

查看评论 · 已于 2017年3月12日 发布 · Dan Rodriguez

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