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Jan Stoltzenberg

已加入2021年4月15日

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最后活动2021年10月22日

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Jan Stoltzenberg 进行了评论,

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+1

查看评论 · 已于 2019年12月23日 发布 · Jan Stoltzenberg

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Au Finh Saechao, unfortunately this is still out of limits for us. As it is not made by Zendesk, its a third party add-on.

We operate in a heavily regulated area, even being allowed to use Zendesk was a breakthrough in the company. Keeping it in use already places a lot of on-going security, compliance and other work on us.

So the functionality must come from Zendesk or from an app made by them.

查看评论 · 已于 2019年10月30日 发布 · Jan Stoltzenberg

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An app could be great, but for security and policy reasons we can install and use only those made my Zendesk themselves.

An alternative I have used, is to be logged in to the mobile version. The mobile app then makes alert sounds on received new tickets/updates.

查看评论 · 已于 2018年12月07日 发布 · Jan Stoltzenberg

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Did this request get anywhere? 

查看评论 · 已于 2018年8月29日 发布 · Jan Stoltzenberg

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