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Stephen
已加入2021年4月15日
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最后活动2021年10月22日
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的最新活动 Stephen
Stephen 进行了评论,
1.Yes, it's about notification emails for Community.
2. Hmmm, I get that and it's a good point, but it's a Community after all. They should be encouraged to go upvote (mark as answered) the answer so others know it helped and is correct. We can't even tell if it did help because they don't need to come back and tell us or the other member.
If we could change the email to even say something like "Did this help? Let the Community know by upvoting this answer"
You must experience the same here in this community? How do you mark things as answered if no-one comes back? Especially best practices, not yes/no support questions.
查看评论 · 已于 2019年2月19日 发布 · Stephen
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This is a shame.
Having a copy of the post/comment text in the email's body is almost like telling someone you don't need to visit our Community about this - just read the update here.
It's a barrier for engagement, please update.
查看评论 · 已于 2019年2月19日 发布 · Stephen
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Hi Nicole, that's a shame. We'd really love to ramp up our peer to peer strategy and this would be an awesome way to encourage it among our members.
I appreciate your honesty and clarity here though. So thanks for the reply :)
查看评论 · 已于 2017年12月05日 发布 · Stephen
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Stephen 创建了一个帖子,
Hi :)
For consideration: @mention feature on Community.
We have some customers trying to talk to each-other on our Community using @mentions, and some have even hyperlinked another member's profile in an attempt to get their attention.
It would be great to have an @mention for Community members so they are more directly notified when there's a peer to peer interaction.
Thank you
已于 2017年12月04日 发布 · Stephen
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