最近搜索


没有最近搜索

Firstbeat Technologies Oy's Avatar

Firstbeat Technologies Oy

已加入2021年4月16日

·

最后活动2022年7月14日

关注

0

关注者

0

活动总数

36

投票

10

订阅

20

活动概览

的最新活动 Firstbeat Technologies Oy

Firstbeat Technologies Oy 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I did not know that this "feature" existed but now that I do, I want it! For me clicking the ticket# from the tab does not copy it, so how did you get it to work? Is there a setting for it?

查看评论 · 已于 2022年7月14日 发布 · Firstbeat Technologies Oy

0

关注者

0

投票

0

评论


Firstbeat Technologies Oy 进行了评论,

评论More integrations

Thanks! That form worked now! I have no idea why it didn't work last week. I'll wait for their response.

查看评论 · 已于 2022年3月28日 发布 · Firstbeat Technologies Oy

0

关注者

0

投票

0

评论


Firstbeat Technologies Oy 进行了评论,

评论More integrations

Softserve's contact form isn't working, so I'm sending my question here. Is it possible, and if it is, how to confine the Zendesk for Teams bot to a single channel within a team in Teams? I've added the integration to a team with multiple channels and the bot is commenting on everything posted on every channel within that team. It's kinda funny, but caused too much interference, so I had to remove the integration. Could someone help with this, thanks!

查看评论 · 已于 2022年3月24日 发布 · Firstbeat Technologies Oy

0

关注者

0

投票

0

评论


Firstbeat Technologies Oy 进行了评论,

社区评论 Feedback - Help Center (Guide)

I want this too! Most of our client are Finnish speakers, so this would be great!

查看评论 · 已于 2021年7月22日 发布 · Firstbeat Technologies Oy

0

关注者

3

投票

0

评论


Firstbeat Technologies Oy 进行了评论,

评论Using AI agents for email and web form

Can I make the Answer bot to search and suggest articles in several brands when we have only one support email set up? For example, we have three brands, thus three Help Centers, but we have only one email address for support that helps with all the brands. Also can I set up the Answer bot to the Sandbox when I have it purchased to my main account?

查看评论 · 已于 2021年7月22日 发布 · Firstbeat Technologies Oy

0

关注者

0

投票

0

评论


Firstbeat Technologies Oy 进行了评论,

评论More integrations

Can I sync Support tickets to the Company timeline or the Deal view?

Currently, you can only display tickets in the contact timeline.

Where can I upvote this as a feature? We would find this very useful for us.

查看评论 · 已于 2021年2月18日 发布 · Firstbeat Technologies Oy

0

关注者

0

投票

0

评论