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Firstbeat Technologies Oy
已加入2021年4月16日
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最后活动2022年7月14日
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Thanks! That form worked now! I have no idea why it didn't work last week. I'll wait for their response.
查看评论 · 已于 2022年3月28日 发布 · Firstbeat Technologies Oy
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Softserve's contact form isn't working, so I'm sending my question here. Is it possible, and if it is, how to confine the Zendesk for Teams bot to a single channel within a team in Teams? I've added the integration to a team with multiple channels and the bot is commenting on everything posted on every channel within that team. It's kinda funny, but caused too much interference, so I had to remove the integration. Could someone help with this, thanks!
查看评论 · 已于 2022年3月24日 发布 · Firstbeat Technologies Oy
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Can I make the Answer bot to search and suggest articles in several brands when we have only one support email set up? For example, we have three brands, thus three Help Centers, but we have only one email address for support that helps with all the brands. Also can I set up the Answer bot to the Sandbox when I have it purchased to my main account?
查看评论 · 已于 2021年7月22日 发布 · Firstbeat Technologies Oy
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Can I sync Support tickets to the Company timeline or the Deal view?
Currently, you can only display tickets in the contact timeline.
Where can I upvote this as a feature? We would find this very useful for us.
查看评论 · 已于 2021年2月18日 发布 · Firstbeat Technologies Oy
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