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Trapta Singh
已加入2021年4月15日
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最后活动2025年1月01日
Zendesker. Loves to help and share with the community.
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的最新活动 Trapta Singh
Trapta Singh 进行了评论,
Hi Colleen,
Yes you can. But for that you need to change the code a bit and where ever you want to add the border you need to add the class in the article source code.
You can use below snippet for the same:
.article-body .add-border table, .article-body td, .article-body th {
border: solid 1px #000;
}
Now, for the articles where you want to add the border, you need to add an add-border class at the top of the source code.
Let me know if this works for you.
Thanks
Trapta
查看评论 · 已于 2025年1月01日 发布 · Trapta Singh
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Trapta Singh 进行了评论,
Colleen Huck try adding below code at the bottom of style.css file.
.article-body table, .article-body td, .article-body th {
border: solid 1px #000;
}
Let me know how it goes for you.
Thanks
Trapta
查看评论 · 已于 2024年12月17日 发布 · Trapta Singh
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Trapta Singh 进行了评论,
B,
You don't have to use .change() to set the request_description value. You can simply use
$('#request_description').val("Test")
to set the description value.
You can refer to the post to get the context.
Let me know if this helps you.
Thanks
查看评论 · 已于 2023年11月20日 发布 · Trapta Singh
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Trapta Singh 进行了评论,
Hi Irene,
Can you try commenting the code from line no. 219 to 221 in your script.js file? It seems that the same is throwing some error.
Or you can try putting the according script code above this line of code.
Let me know how it goes for you.
Thanks
查看评论 · 已于 2023年10月06日 发布 · Trapta Singh
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Trapta Singh 进行了评论,
Hi Liesl,
I assume you are using copenhagen theme with not much changes in code on home_page.hbs template.
If so, then you need to use below code at line no. 40 right after {{/each}} and before
YOUR_BUTTON_TEXT_HERE
Let me know how it goes for you and if you face any issue.
Thanks
查看评论 · 已于 2023年10月05日 编辑 · Trapta Singh
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Trapta Singh 进行了评论,
Hi Stuart Buddrige,
Yes, the above solution still works. The only change should be with the file's name. You can refer to my comment above for the same.
Thanks
Trapta
查看评论 · 已于 2022年9月15日 发布 · Trapta Singh
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Trapta Singh 进行了评论,
Hi Lucia Zarbano,
I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only.
However, with the above restrictions, you can always make a callback using Zendesk API to delete tickets.
Thanks
查看评论 · 已于 2022年8月02日 发布 · Trapta Singh
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Trapta Singh 进行了评论,
Hi Tony Jansson,
Yes, it is possible. In order to achieve what you want, you need to tweak code a little bit to make it work accordingly.
Thanks
查看评论 · 已于 2021年11月24日 发布 · Trapta Singh
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